Use this page to help organize your story before submitting it. Keep it clean, factual, and focused on what happened to you, what documents you have, and how the claim was handled.
State when you paid, what coverage you believed you purchased, and whether you still have receipts, rental agreements, policy documents, or transaction records.
Explain the storage setup and whether the damage may relate to water, mold, mildew, dirt, debris, leaks, maintenance, pressure washing, leaf blowing, cleaning, or facility conditions.
List the major categories: furniture, electronics, clothing, memorabilia, collectibles, work equipment, tools, cards, photos, sentimental items, business equipment, or other personal property.
State whether an adjuster or representative inspected the property, or if the claim was denied based on photos only.
Save the denial letter and policy language. Describe exactly what reason was given.
Explain whether you had to prepare photos, inventory, values, depreciation, receipts, and evidence without meaningful assistance.
Describe loss of income, time missed from work, expenses, storage costs, truck costs, replacement costs, or other consequences.
Keep photos, videos, claim numbers, denial letters, emails, text messages, receipts, insurance/policy documents, inventory sheets, proof of payments, repair/cleaning evidence, witness names, and storage-location information.
